FAQs
1. Who can buy from your wholesale store?
Our wholesale eyewear store is open to retailers, optical shops, e-commerce businesses, and resellers. We do not sell directly to consumers.
2. Do you have a minimum order requirement?
Yes, we have a minimum order quantity depending on the style and category. Please contact our sales team for specific details.
3. How many styles do you carry?
We offer over 30,000 unique styles of fashionable eyeglasses and sunglasses, with new arrivals added regularly.
4. Can I order a sample before placing a bulk order?
Yes, we offer sample orders so you can review the quality and design before making a larger purchase.
5. Do you offer branding or private label services?
Yes, we provide private label and OEM services for clients looking to launch their own eyewear brand.
6. Are your eyewear frames suitable for prescription lenses?
Yes, many of our eyeglass frames are RX-able and suitable for prescription lenses.
7. How do I place an order?
You can place an order by contacting our sales representatives via phone +6017-672 7899 or email at mkeyewear.my@gmail.com
8. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary based on your location and order size.
9. How long does it take to process and ship orders?
Orders are typically processed within 3–5 business days. Shipping times vary based on destination and shipping method selected.
10. Can I track my shipment?
Yes, once your order is shipped, we will provide you with a tracking number to monitor the delivery status.
11. What is your return or exchange policy?
We accept returns or exchanges for defective or damaged items. Please report any issues within 7 days of receiving your order.
12. Do you offer discounts for large volume orders?
Yes, we offer tiered pricing and discounts for bulk purchases. Please contact us to learn more about our pricing structure.
